
Flight Delays & Timing
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No problem — we track your flight in real time. If your plane lands later or earlier than expected, your Layover Concierge will adjust the pickup time so you never miss your tour.
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Absolutely. We’ve designed this as a condensed, stress-free experience that saves you the hassle of figuring things out on your own. No waiting in long lines, no rushing between places, no worrying about souvenirs. Our layover specialists guide you through Seattle’s highlights so you can enjoy food, views, and photos — and still return to the airport with time to spare.
Most people say, “I’ve been to Seattle, but only in the airport.” With us, you’ll leave saying, “I really felt Seattle” — with stories, photos, and memories worth sharing.
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Your Concierge greets you right at the Arrivals Baggage Claim area (with a sign) and will also send you a WhatsApp/text update before you land. We’ll guide you to the Uber pickup point, handle the ride coordination, and start your adventure together.”
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We recommend using the luggage storage service at SEA Airport for convenience. The cost is about $10–15 per bag, and guests pay this fee directly to the storage provider — it is not included in your tour price.
Physical Demand & Accessibility
Cancellation, Booking & Transportation
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Tours are priced simply:
- Solo Traveler — $389
- 2–3 Travelers — $250 pp
- 4–5 Travelers — $220 pp
- Family Pack — $750 flat (2 adults + up to 3 kids under 12)
- Extra kids (under 12) — $199 each
See our Tours & Pricing page for details.
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All bookings are made online through our secure system- simply click the “ Book Now” button. We accept all major cards, and you will receive instant confirmation.
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Children aged 0–3 join free.
Family Pack includes 2 adults + up to 3 kids under 12 for $750 flat.
Extra kids under 12 are $199 each.
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For all of our tours, transportation is arranged through Uber/Lyft ride-share services. These providers carry $1 million in liability coverage per ride, which protects all passengers in the event of an accident.
We handle all the logistics — meeting your driver, coordinating pickup/drop-off, and keeping the schedule on track — but we do not own or operate the vehicles. This means the rides are fully insured by Uber/Lyft, while we focus on ensuring your journey is smooth and stress-free.
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No problem. You’ll receive a full refund with at least 24 hours’ notice — our goal is to keep things stress-free and flexible.
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Yes — if your flight is cancelled or you cancel more than 24 hours in advance, you’ll receive a full refund.
Private vs. Group
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The Seattle Highlights Layover Tour is private — just you, your group, and your Layover Specialist.
The Pike Place Market Food Tour is a small-group partner experience and may include other travelers.
Either way, you’ll enjoy seamless airport pickup, timing, and our guaranteed on-time return.
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Tours are always available in English. Additional languages — including Mandarin, French, Turkish, Japanese, and Spanish — are offered upon request and subject to guide availability. Please confirm your preferred language when booking. More languages coming soon.
On-Time Guarantee
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No. Every tour includes a 2-hour buffer built in. If traffic or delays occur, we’ll adjust the schedule to get you back on time.
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Every tour is built around your flight schedule. We track traffic and flights in real time and guarantee you’ll be back at SEA with at least a 2-hour buffer before boarding. Peace of mind is part of the service.
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Yes. Tell us your preferences (more food, less walking, specific landmarks) and your Concierge will adapt the route.
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Definitely! Choose from our Add-Ons Menu (Dick’s Burger, Top Pot Coffee, Molly Moon’s Ice Cream, Starbucks Reserve) when booking.
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Yes! Every Six-Hour Layover guest receives a reusable tote bag, and you can pre-order local favorites like chowder, cheese, coffee, cherries, or smoked salmon. We’ll have everything packed and ready when you arrive.
👉 See our [Gift Tote Pre-Order] page for details.
Weather
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Seattle’s weather is part of the charm! We provide umbrellas and adjust pacing — and if needed, we switch to indoor highlights like Chihuly Garden, MoPOP, or the Starbucks Reserve Roastery.
Customization
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No. Tours are light walking only, with plenty of rest stops. They’re suitable for all ages, including children, and we can adjust pacing for families if needed.
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Absolutely. We welcome kids, seniors, and multigenerational groups. Tours are flexible in pacing, with rest breaks and food stops that work for families.